ClaimKar Website
Insurance claim management platform
Hiten Movaliya built the ClaimKar customer portal with Next.js, React, Node.js, and PostgreSQL. The platform improved customer satisfaction by 85% through self-service claim tracking and secure document uploads.
Overview
The ClaimKar customer-facing platform empowers policyholders to track claims, upload documents, and communicate with agents — delivering transparency that builds trust in the insurance process.
Improves customer satisfaction by 85% through real-time claim visibility and self-service capabilities.
The Problem
Insurance customers had no transparent way to track claim status or communicate with agents.
The Solution
Created a customer-facing platform with real-time claim tracking, document upload, and agent messaging.
Results
Improved customer satisfaction scores by 85% with full claim visibility and self-service features.
Tech Stack
Key Features
- Claim Status Tracking
- Document Upload Portal
- Agent Communication
- Customer Dashboard
- Policy Information
- Support Integration
Results & Impact
- 85% improvement in customer satisfaction scores
- Self-service claim tracking reduced support tickets
- Secure document upload with validation pipeline
Related Projects
- ClaimKar Admin — Insurance claim administration dashboard
- Urvish Patel Portfolio — Premium personal branding website